Picture text not delivered android 6.0.1 note 4

Troubleshooting Picture Text Not Delivered on Android 6.0.1 Note 4: A Step-by-Step Guide

Are you tired of picture texts not delivering on your Android 6.0.1 Note 4? You're not alone! While this issue can be frustrating, it's often due to a simple setting or software glitch that can easily be resolved.

In this article, we'll walk you through some straightforward steps to troubleshoot the problem and get picture text messaging up and running on your device once again. So let's dive in!

1. Check Your Internet Connection

Before diving into more advanced troubleshooting techniques, it's essential to ensure that your internet connection is stable and working correctly.

To do this:

- Go to Settings > Wi-Fi (or Cellular Data depending on your network type)

- Make sure the toggle switch next to 'Wi-Fi' or 'Cellular data' is turned ON

If you're still experiencing issues, try restarting your router or switching between different networks altogether. Sometimes, a simple reboot can resolve connectivity problems.

2. Clear Cache and App Data for Messages

Sometimes, accumulated cache and app data in the Messages application can cause picture text delivery to malfunction. Let's clear them out:

- Go to Settings > Apps

- Scroll down until you find 'Messages'

- Long press on it then select 'Clear cache' followed by 'Clear data'

Reboot your device once this process is complete.

3. Force Stop and Reinstall the Messages App

If clearing app data didn't work, let's try force stopping and reinstalling the Messages application:

- Go to Settings > Apps

- Scroll down until you find 'Messages'

- Long press on it then select 'Force stop'

Now, go back to Google Play Store or your device's store (depending on whether you installed from there), search for 'Messages,' and tap Uninstall. Once uninstalled successfully, restart your phone.

Afterwards, open the Play Store again, type in 'Messages' once more, and install it as a new app. Launch Messages after installation is complete to see if picture text delivery has been restored.

4. Check for Software Updates

Outdated operating systems can also cause compatibility issues with third-party apps like messaging clients. Ensure your Android 6.0.1 Note 4 is running the latest software update:

- Go to Settings > About device

- Look for 'Android security patch level' or similar entry near the bottom of the screen

- Tap on it and follow any prompts to check for updates

5. Factory Reset Your Device (Last Resort)

If none of these troubleshooting steps have resolved your picture text delivery issues, then it might be time to perform a factory reset:

Warning: This will erase all data from your device! Back up important files first before proceeding.

- Go to Settings > Backup & restore

- Select 'Backup' if you haven't already done so

Now,

1. Press and hold the Volume Down button while plugging in your USB cable.

2. When your device boots into recovery mode, use volume down arrow keys until 'wipe data/factory reset' appears on screen with an orange tick next against it

3. Use power button to confirm.

After completing these steps, follow the on-screen instructions to set up your Note 4 as new and see if picture text delivery has been restored.

In conclusion, while issues like this can be frustrating at times, they are often easily resolvable with a few simple tweaks. Remember always to check basic settings such as Wi-Fi or cellular data before jumping into more advanced troubleshooting techniques. If none of these steps work for you however, don't hesitate in reaching out to Samsung customer support for further assistance.

Picture text not delivered android 6.0.1 note 4